IT Training & Support

IT Training & Support

  • The TriCon team are happy to discuss and assess your training needs and provide customised training and coaching to give your team members the skills they need.
  • Training sessions can be on your site or ours and tailored precisely to your needs.
  • Want to know how to use more features of Microsoft Word, Excel, PowerPoint or Outlook? Would you like to create 'fillable forms' in Adobe Acrobat or utilise this program more, eg insert a digital signature.
  • Following the training, if you have any questions or problems, we are always here for you - to give you on-going support.
  • Whenever we train or coach, our main focus is on achieving an optimal workflow for producing documents and that's why we specialise in providing training in time-saving tools.
  • Together with you, we choose the most suitable training intervention and can provide:
    • One-on-one training
    • Group training
    • Coaching and support
    • Structured training (including handouts)
    • Workshops
    • Question and Answer sessions

Acrobat form development

If you need to distribute forms, let us help you set up online forms for you. Whether you need new forms or need to improve your current forms to make them easier to use, we can help.

Timesaving tools

TriCon have identified many time-saving tools we can teach you to use:

Microsoft Word

  • Heading numbering
  • Styles
  • Automatic table of contents, list of tables or figures
  • Headers, footers and page numbers in different sections
  • Cross-referencing
  • QuickParts
  • Template development


  • Animating text or objects
  • Working with masters and slide layouts
  • Creating templates


  • Formulas and functions (for example, VLOOKUP and IF functions)
  • Inserting and modifying charts


  • Advanced searching for items
  • Setting up rules
  • Using QuickSteps to file emails quickly
  • Efficient email habits
  • Creating bookmarks
  • Selecting conversion preferences, ie converting Word headings to bookmarks
  • Linking, attaching or combining files
  • Creating interactive forms
  • Creating a document package for board papers, etc.

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